Passionate about positive customer interactions
Our Story
Our story began back in 2012, with a mission to help our founder Ray Guy's blind friend navigate the internet more easily. When Ray saw the challenges being faced using traditional tools, he set out to create a better solution. Over time, our company has evolved to specialize in developing innovative voice and conversational AI technology that is inclusive and accessible to all.
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When you work with us, you can expect faster and more cost-effective deployment, a better end-user experience, and a strong focus on security. We see ourselves as a dedicated AI tech team and an extension of your business, committed to helping you connect with your customers in a meaningful way.
Our Mission
At TalkVia AI, we understand that modern consumers have high expectations when it comes to customer service. That's why we've made it our mission to set the bar for excellence. Our goal is to help businesses easily connect with their customers and streamline customer service conversations, resulting in increased efficiency, improved outcomes, and ultimately, a more positive customer experience.
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We believe in the power of personal, intelligent conversation. Our conversational AI technology allows businesses to engage with their customers on a large scale, while providing valuable knowledge and tools to their teams. Plus, our AI solution helps reduce the cost and impact of high staff turnover. Let us revolutionize the way you connect with your customers.
Our Values
At TalkVia AI, we believe that technology and access to personalized information should be truly accessible to all. That's why we've made it our mission to develop innovative voice and conversational AI solutions that are inclusive of people of all abilities. Traditional screen-based technology can exclude those who have difficulty seeing or have dexterity issues, but our solutions allow anyone to easily access the information they need, no matter their language or abilities. We are committed to creating a more inclusive world through the power of technology.​